Rude LFS
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Shell231
- Mentally Certified!
- Posts: 650
- Joined: Mon Mar 07, 2005 11:49 am
- Location: St Leonards on sea E Sussex
Rude LFS
I rung up a LFS today and asked ever so nicely did he have any L46 or know of where i could maybe find some, His reply was in a very very rude aggressice tone! " I do not sell them fish! never have never will they are protected fish!! and anyone caught selling in any country should be shot! you wont get any of them fish again because no one has them! " haha and this is the best part " There Extinct! " i just had to laugh at him even though i was so annoyed at him i just laughed, what a rude person that has no clue, far enough they are hard to come by and are banned from export, but he just took it way too far! my boyfriend wants to smash his face in but i said there was no need! lol any views on this idiot.
Hi Shell,
Sorry that you managed to come across an idiot as you correctly put it, unfortunately there are a few around. It still amazes me at how little some of the people who choose to work in the aquatics trade know. I too have had a few heated discussions with people who really ought to know better. Sounds to me like he is a bit pissed at not being able to get hold of zebras in order to make a quick buck. I think he is pretty fed up of people asking him about zebras. Even when they weren't so scarce they were still fairly rare in the trade, I found that it was only the well connected LFSs that had them. Don't bother sending the boyfriend around to sort him out, his type is just not worth it. With an attitude like that he will soon be out of business when he eventually scares all his customers away. Far better to get your boyfriend to ring around a few suppliers to see if he can find a stash of zebras somewhere.
Sorry that you managed to come across an idiot as you correctly put it, unfortunately there are a few around. It still amazes me at how little some of the people who choose to work in the aquatics trade know. I too have had a few heated discussions with people who really ought to know better. Sounds to me like he is a bit pissed at not being able to get hold of zebras in order to make a quick buck. I think he is pretty fed up of people asking him about zebras. Even when they weren't so scarce they were still fairly rare in the trade, I found that it was only the well connected LFSs that had them. Don't bother sending the boyfriend around to sort him out, his type is just not worth it. With an attitude like that he will soon be out of business when he eventually scares all his customers away. Far better to get your boyfriend to ring around a few suppliers to see if he can find a stash of zebras somewhere.
I wonder if that's a trait of the aquatic traders? We have on LFS in Oslo that's well known for his complete lack of customer care. He's rude and offensive, or just plain ignores his customer. I did one last effort at buying something from him, frozen beefheart. I thought I'd ask him if he would stock Zebras (I just don't learn 
) to which he replied: Oh yes, he was getting some in, in fact he just had to wait until they were large enough, he had fry. So I said I was looking for adult females. "HA - adult females?! Well now, if I was willing to pay £2500 he might think about it, as that was the going rate for adult females.
There's plenty of LFS's in Oslo, so lucky I don't have to go there - I have learned now!
) to which he replied: Oh yes, he was getting some in, in fact he just had to wait until they were large enough, he had fry. So I said I was looking for adult females. "HA - adult females?! Well now, if I was willing to pay £2500 he might think about it, as that was the going rate for adult females. There's plenty of LFS's in Oslo, so lucky I don't have to go there - I have learned now!
These characters seem to be all over the place. I just can't understand the attitude of some peolpe as I am generally a good spender and it doesn't pay to piss me off as I will not come back. Much like you McEve there is an LFS that I avoid visiting due to the attitude of the staff.
As for that guy and his £2500 females, he knows what he can do with them. Like you said McEve there's plenty of other places to go so do just that take your custom elsewhere.
As for that guy and his £2500 females, he knows what he can do with them. Like you said McEve there's plenty of other places to go so do just that take your custom elsewhere.
Ahhh, but then you have the other side of the coin. A customer arrived at the store a few months ago, interested in zebra plecos. Someone at another store had told him that I bred them. I told him they'd only started to spawn, and none were for sale. He went ballistic! My boss finally led him away as he was ranting that we shouldn't advertise we had things we wouldn't sell. That was no way to do business!
I hadn't advertised ANYTHING! I'd never said I had any for sale, and I'm pretty sure I'd burn in hell before doing such a rude nasty person a favor like letting him own some of my children!
I do realize that people get frustrated because they want them and can't find them available anywhere. I informed him of the ban and their lack of availability on a current basis when he told me he'd go to another store and get someone else to order them for him. Wished him luck even!
You can't always win working in the pet industry. While all of you may call and be nice to your LFS, not everyone is. I am not excusing the rude behavior you've been exposed to, but I can definitely understand how people would arrive at that mindset.
I wouldn't sell one of my breeding female zebras for any less than $2500 personally. That's basically the price for 25 fry. You can't count on getting that many, but without her, you damned sure won't.
Barbie
I hadn't advertised ANYTHING! I'd never said I had any for sale, and I'm pretty sure I'd burn in hell before doing such a rude nasty person a favor like letting him own some of my children!
I do realize that people get frustrated because they want them and can't find them available anywhere. I informed him of the ban and their lack of availability on a current basis when he told me he'd go to another store and get someone else to order them for him. Wished him luck even!
You can't always win working in the pet industry. While all of you may call and be nice to your LFS, not everyone is. I am not excusing the rude behavior you've been exposed to, but I can definitely understand how people would arrive at that mindset.
I wouldn't sell one of my breeding female zebras for any less than $2500 personally. That's basically the price for 25 fry. You can't count on getting that many, but without her, you damned sure won't.
Barbie
[url=http://www.plecos.com][img]http://plecos.com/plecosbanner.gif[/img][/url]
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Shell231
- Mentally Certified!
- Posts: 650
- Joined: Mon Mar 07, 2005 11:49 am
- Location: St Leonards on sea E Sussex
was that £2500 for 1 fish? he wouldn't go round over a man being silly over fish lol but he loves them too but you dont need nobs ( exuse me ) like him telling you everyone that has them for sale should be shot! lol bit harsh i dare not tell him about rob and his plans lol he would have bounty hunters on him!
I can assure you I try my best to be polite to peopleBarbie wrote: He went ballistic!
Fortunately I'm not the only one that have this experience with this particular LFS, so I don't take all the blame for the communication smelt down.Yes Shell, that was £2500 for one fish, but I don't think he really meant it - it was probably just his way of saying he wouldn't sell a female if he found one. Mind you, he's well known for overpricing, telling his customers that they're not serious about the hobby if they care about the price.
Guess you got personalities in every trade, but I must admit I haven't come across as many as there seem to be in aquatic trade. I guess that goes for the fishkeepers as well though, yours truly probably not an exeption!
Barbie, you have a very good point there. I bet there are far many more rude customers than LFS staff. Just to illustrate the point further, but some what off topic, my brother and I have a stand at a computer fair at the weekends. We specialise in custom built water cooled PCs and the amount of stupid comments and enquiries we get just amazes me at times. The common one is can you keep fish in that resevoir, the amount of plums that think that is funny is really starting to get to me. However I'm always polite and briefly explain why you shouldn't keep fish in a water cooled PC, some still argue that it can be done.
I once saw a customer slam a glass fronted fridge at an LFS, almost breaking it, when he was told that they were out of frozen daphnia.
I once saw a customer slam a glass fronted fridge at an LFS, almost breaking it, when he was told that they were out of frozen daphnia.
Since this is a gripe thread, I'll tell you what happened yesterday. I came to a customer to take care of something, and bumped into an employee from the marketing department. He was in tatters! Theyve had trouble with a printer for 2 months, it constantly jammed the papers, and that was absolutely not acceptable.
They'd have technicians in to look at it and all, but there was no way this printer was in any way usable. It wasn't my responsibility, but since I was there I looked into it. I found that on this particular model, there's a handle you need to push after inserting the paper, to hold the paper in place. Easy solution, but the customers response?
It's gonna be a pain having to do that every time I refill the paper
They'd have technicians in to look at it and all, but there was no way this printer was in any way usable. It wasn't my responsibility, but since I was there I looked into it. I found that on this particular model, there's a handle you need to push after inserting the paper, to hold the paper in place. Easy solution, but the customers response?
It's gonna be a pain having to do that every time I refill the paper
Don't know if this is useful or not, but... I enquired about Zebras at a very reputable shop (with branches across the country), with good staff. But his very firm but polite response was that it was decision taken by the company (way before the ban) NOT to stock these fish as they only came from one place in the world so it would endanger the fish to open them up to that scale of export. That's pretty cool if you ask me. Sure I want the fish, but I would drop mine straight back into the Xingu tomorrow if I knew they could live out their days forever safely in their own habitat without fear of destruction.
Anyway, as they don't deal in Zebras, they were not aware of what was happening there and when I explained that the ones now in captivity might be the only chance for the survival of this species, he applauded the efforts of people like us, and felt very angry at the whole situation.
OK... so it wasn't a moan, but it's another point of view from both sides of the coin.
At a local LFS, the guy wouldn't stock them because he had one in once and it was just too expensive to sell (at £90!). He had it forever but it did eventually sell (before I ever saw it
). He never ordered anymore because he felt he would get stuck with them again if he got them in... I bet he wishes he had now! 
Anyway, as they don't deal in Zebras, they were not aware of what was happening there and when I explained that the ones now in captivity might be the only chance for the survival of this species, he applauded the efforts of people like us, and felt very angry at the whole situation.
OK... so it wasn't a moan, but it's another point of view from both sides of the coin.
At a local LFS, the guy wouldn't stock them because he had one in once and it was just too expensive to sell (at £90!). He had it forever but it did eventually sell (before I ever saw it
). He never ordered anymore because he felt he would get stuck with them again if he got them in... I bet he wishes he had now! 