Andrew, I hope he comes through for you as well. I would much rather have the fish I paid for than get my money back, otherwise I wouldn't have paid in the first place, right?
Unfortunately, Dietmar has lied to me at least twice that I am reasonably sure about. I'll give you an example of some of our correspondence:
Me 3/28/05:
>Hi again Dietmar,
>
>Did you get the fish sent off today? Sorry if I seem to be bugging you,
>but I need to know so I can schedule my work times around being home to
>receive the fish. Thanks.
Dietmar 3/28/05:
Hi,
it is 02:10 at night now and i returned from frankfurt

the fishs are all on the fly. tracking information will be provided
tomorrow, i have to many papers and are much to sleepy.
regards
dietmar
First off, this doesn't really sound like someone who is overly into customer support. This was the day he had promised to provide tracking information. Over the next 24hrs, I sent him 2 emails requesting the tracking info, as I was at work and getting nervous about the fish being delivered with nobody at home. None of these emails were answered.
On 3/29 (the day the fish were supposed to be delivered) I sent him
another email, asking why he hadn't sent this information when the fish were due to be delivered at any moment. He sent an angry reply, stating that he had sent the tracking info and a scan of the bill receipt. I asked him to re-send it. Again... Nothing.
Yesterday (the fish are now more than 24hrs overdue) I sent him another email, a little more strongly worded, and let him know that I wasn't going to put up with it anymore. He replied again, that the tracking info had been sent twice now, and that my email was to blame. I replied and told him to post the information on a website so that we could all view it. Can you guess? I haven't heard a thing from him since.
So, I am sure there were never any fish sent. I am sure of this because I have called every shipping company Dietmar said he might use (they can track packages using an address only, even without a tracking number), and not a single one shows any shipment to my address in the given timeframe.
I'm sorry to say it Andrew, but I'd be looking into how to get my money back if I were you. I know I am.
Val